Job title: Employment Services Coordinator
Company: International Rescue Committee
Job description: Job Overview: The Employment Coordinator is responsible for the day-to-day management and implementation of programming that assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. The Employment Coordinator builds strong employer relationships, serves a client caseload, coordinates quality assurance efforts, and may train and manage team members.
Responsibilities include, but are not limited to:
- Directly supervise a team of employment specialists focused on entry-level employment; provide leadership, mentoring, supervision, training and support to employment staff, interns and volunteers. Advise staff regarding issues pertinent to quality client services.
- Collaborate with career development services coordinator, program manager and all direct service staff to ensure coordination of economic empowerment and other IRC services
- Establish and cultivate long-term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients. Coordinate corporate and employer engagement opportunities and events.
- Develop program protocols in accordance with IRC and donor requirements, establishing and meeting job placement and related program goals. Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers.
- Conduct intake, assessment and provide program orientation to clients eligible for employment services. Develop comprehensive employment plans and budget strategies for each employable adult. Provide job readiness and job search coaching and training and connect clients with job opportunities.
- Detail each client interaction in accordance with program requirements. Input client information in database(s), tracking and reporting as needed.
- Conduct quality assurance audits to ensure compliance with IRC and donor requirements. Monitor intake and enrollment trends, quality of service provisions and timeliness and accuracy of case file documentation.
- Assist clients and employers as necessary with post-placement issues and continuing employment needs.
- Contribute to program and business development efforts
- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
- Other duties as assigned.
Education: Bachelor’s degree in social work or related field of study strongly preferred; advanced degree a plus.
- Minimum 3 years of related experience preferred
- Prior supervisory experience strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Attention to detail and accuracy in work product.
- Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
- Valid driver’s license and access to a personal, insured vehicle.
Working Environment: Standard office working environment. Occasional evening and weekend work may be required.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Expected salary: $26.4 – 29 per hour
Location: Baltimore, MD
Job date: Tue, 18 Jul 2023 22:53:07 GMT
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