Job title: Technical Service Coordinator
Company: Express Employment Professionals
Job description: Share
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Located in Woodbridge, ON
DIRECT HIRE OPPORTUNITY FOR TECHNICAL SERVICE COORDINATOR
Our client, a well-established manufacturing company located in Vaughan, is looking for a Direct Hire, Permanent, Technical Service Coordinator to join their team!
Benefits to you:
- DIRECT HIRE and not a contract through our agency
- Paying up to $70k/year
- 3 weeks paid vacation
- Benefits package (medical, dental and vision) fully paid by the company
- Work in a professional yet friendly environment and fantastic management team
Key responsibilities:
- Coordinate the delivery of service for our in-house and field service technical support team
- Assist the technical support manager with booking and coordinating travel
- Assist the technical support manager with managing schedules
- Assist the technical support manager with scheduling onsite calls and installations
- Oversee the logistics and supply chain of the technical support department including vendor shipments, spare parts inventory, and shipments to customers
- Communicate with our vendors and partners regarding outstanding issues, training, documentation, logistics, and all other items needed to deliver support
- Liaison between other departments to ensure interdepartmental communication and business transparency
- Send renewal reminders for outgoing quotes
- Follow up on quotes to assist in the sale of maintenance contracts and extender service contracts
- Other general duties as assigned
Qualifications
- 2-4 years of similar experience, ideally in a manufacturing or engineering environment
- Post secondary education in Business, Technical support or related experience. field.
- Previous experience in a service coordination role is considered a huge asst
- Strong proficiency in MS applications including Excel, PowerPoint, Word
- Outstanding punctuality, ability to keep up with deadlines and work under pressure and changing priorities
- Previous direct customer-facing experience (in person, online and by phone are acceptable).
- Mechanically savvy
- Detail oriented with the ability to prioritize and organize work effectively
- Strong aptitude for working in teams
This is an immediate opening so if you meet the qualifications and are interested, please email an MS Word copy of your resume to and put the Job Title in the email subject line.
We appreciate and thank all applicants; however, we will only contact those qualified for the position for an interview.
Express Office: Woodbridge/Vaughan
3850 Steeles Avenue West
Suite 10
Woodbridge, ON L4L 4Y6
Expected salary: $70000 per year
Location: Woodbridge, ON
Job date: Fri, 25 Aug 2023 22:32:30 GMT
Apply for the job now!